Part-time Damage Assistant

At Hyre, we are now looking to expand our operations team with proactive Damage Assistants who will handle and follow up on damage cases, and contribute to efficient administration of our vehicle fleet.

About the position:

At Hyre, innovation and new thinking are core values that guide us in developing the future system for vehicle administration. In the role of Damage Assistant, you will work in an operations department with forward-thinking and progressive colleagues who together strive to build the best fleet management system in the world.

This is a part-time position, as a Damage Assistant, working in Hyre's Damage team. You would refer to Sivert Fedje, Senior Operations Consultant. Desired start date as soon as possible. Working hours may vary somewhat depending on needs, but a minimum of 8 hours per week is preferred. The work will primarily take place at our office in Oslo, with the possibility of working from home.

If you wish to take advantage of the option to work from home, you are responsible for providing your own laptop and external monitor.

Job Description

• Review damage reports submitted via the Hyre app and assess whether they should be repaired
• Handle damage cases and help decide which vehicles should be sent to a workshop
• Follow up with customers, workshops, and insurance providers
• Administration of the vehicle fleet
• Respond to and handle inquiries via chat and email

Who are you?

• You have excellent communication skills in both Norwegian and English, written and spoken
• Knowledge of Swedish and/or Danish is a great advantage
• You keep a cool head and manage to maintain a friendly and professional tone in all situations
• You are structured, self-driven, and detail-oriented
• You enjoy interacting with people and love solving problems
• You have solid IT skills and are comfortable using MS Office and digital tools
• You can handle multiple tasks at once in an efficient and organized manner
• You’re flexible and available to work both days, evenings, and holidays
• You hold a Category B driver's license and preferably have basic car knowledge
• You may already have experience from customer service or other service roles – a big plus, but not a requirement
• You’re passionate about our vision of a future where no one needs to own a private car in the city

What can Hyre offer?

• Valuable experience from a fast-growing startup in the technology and mobility sector.
• Engaged and skilled colleagues who are passionate about innovation and technology.
• A work environment with supportive colleagues, a fast-paced atmosphere, and a steep learning curve.
• Be part of a journey to redefine how people move in and out of cities.
• Great prices on car rentals.

Interested?

Contact Nordic 1’st Line Customer Service Manager, Jacob Chahid (Jacob@hyre.dk). When applying, attach your CV and references and write a few sentences about who you are, your availability and why you are interested in working at Hyre.

Write your application in English.

About Hyre

Hyre is the largest car-sharing service in the Nordic region with over 2500 cars in Norway, Sweden and Denmark.

The company was established in 2017 and is a joint venture between Möller Mobility Group and Hyre Management.

Our Vision

Hyre wants to redefine how we think about individual mobility. We want to change people's perception of car ownership as the ultimate definition of freedom. We believe that a car when needed is the best solution for everyone living and working in the cities of the future – whether you drive the car yourself or it drives you.

We haven't succeeded until all friction in your journey is gone.